Retail, Hospitality & Leisure
The retail, hospitality and leisure sectors live or die by consumer tastes, brand loyalty and spending power, all of which can fluctuate dramatically on a regular basis.
The revolution we’ve seen in recent years, fuelled by new technologies which has altered buying patterns and opened up competition, has forced businesses to constantly adapt and find new ways to reach out to customers, drive sales and defend their businesses and brands.
Divergent trends abound, such as the rise of experiential retail vs the boom in e-commerce, or fast-fashion vs artisan products. The need for sector-savvy legal expertise to guide businesses through these complexities has never been greater.
For us, retail, hospitality and leisure are core focuses of our business. We support major household names and niche businesses, advising on matters as diverse as: licensing brands or designs; securing prime high-street real estate; managing a diverse and transient workforce; drafting supplier contracts; dealing with disputes; launching interactive video solutions; social media marketing; wearable tech; multi and omni channel platforms.
For sectors that never stand still and are driven by innovation and disruption, the insight we offer our clients is second to none. That’s why some of the world’s most recognised traditional and online retailers, restaurant chains, drinks brands, fitness and wellness providers, fashion houses and hotels trust us to advise them.
You can view our latest 2 blog posts below and our full blog here.
Fertile Ground for Potential Disputes - Dealing with Commercial Contracts During The Second Lockdown: Clive Greenwood writes for Caterer Licensee Hotelier News25 November 2020
Clive Greenwood article for Caterer Licensee Hotelier News discusses the impact of a second English lockdown on supply chain commercial contracts in the hospitality sector.
To mark Black History Month, we’ve looked at some of the ads that have been labelled racist in both the UK and further afield, but we’ve been shocked to identify the biggest offender of all30 October 2020
Author’s note: I always give careful thought before publishing offensive ads in articles or including them in presentations, but unfortunately, I think it is often essential so that the reader or audience can fully appreciate the story. Nevertheless, I should like to apologise for any offence that is caused by the ads included in this piece.
A change in the high street - the hub and spoke approach?23 June 2020
One of the upsides of lockdown has been the wealth of information available through webinars, when experts in their relevant fields, who are usually too busy to disseminate their expansive knowledge, are able to share their views.
COVID-19 advice for corporate occupiers22 June 2020
Commercial tenants – whether occupying offices, retail premises, industrial units or other property - face potentially existential questions arising out of their landlord and tenant relations, how to manage cashflow and outgoings as revenues dry up, premises shut down and uncertainty reigns.
New business to business (B2B) fairness and transparency rules apply to ‘online platforms’ and search engines from 12 July 202015 June 2020
New EU rules requiring online platforms (including e-commerce marketplaces and price comparison sites) and search engines to deal with their business users fairly and transparently, come into force in the UK and across the EU on 12 July.
European Commission supports voluntary travel vouchers but what are the implications for the UK travel business?22 May 2020
The European Commission has issued a “Recommendation”, announcing that it wants to encourage consumers to accept vouchers in place of cash refunds for cancelled holidays.
Cancellations and refunds during the COVID-19 pandemic11 May 2020
It seems that every day there is a new report in the media about ordinary people being denied refunds when holidays, weddings, bar mitzvahs, anniversary parties and other events which they have paid for have been cancelled as a consequence of national or global lockdown measures. In some cases, the travel company/event organiser has insisted on collecting balancing payments from their customers as well.
How franchisors and franchisees can work together to combat the impact of Covid-1929 April 2020
The coronavirus pandemic is a truly universal crisis, with no regard for borders or socio-economic systems. In just a few short weeks, it has caused havoc for businesses around the world, making casualties of household names and showing us that size doesn’t matter after all. For businesses large and small, online and on the high street, swift action is required to limit the potential long-term damage. For franchise businesses, meaningful – and perhaps unprecedented – cooperation between franchisor and franchisee is also vital.