What you’ll learn
- We’ll turn the CMA’s priorities into practical steps you can implement immediately, including:
- CMA’s enforcement approach under the DMCC Act and what makes these first cases significant.
- High-risk pricing tactics (drip pricing, pressure selling) and how to spot them in your customer journeys.
- Upfront pricing and genuine sales claims – what “transparent” really means.
- Compliant consent mechanisms for optional extras and add-ons.
- Governance and audit trails to withstand CMA scrutiny.
- Immediate actions if you’ve received an advisory letter—and proactive risk reduction if you haven’t.
Who should attend
Senior leaders and practitioners in legal, compliance, commercial, e-commerce, product, pricing, and marketing, especially businesses with online sales journeys or optional add-ons (insurance, express delivery, donations).
Secure your place now - don’t wait until the CMA knocks on your door.