This briefing note by McKinsey explains that the development of automation enabled technologies including robotics and artificial intelligence brings the promise of higher productivity (and with productivity, economic growth), increased efficiencies, safety, and convenience. But these technologies also raise difficult questions about the broader impact of automation on jobs, skills, wages, and the nature of work itself. The research notes that digital platforms have the potential to improve the ways workers and jobs are matched, creating transparency and efficiency in labour markets, and potentially raising GDP. With their powerful search capabilities and sophisticated screening algorithms, online talent platforms can also speed the hiring process and cut the time individuals spend searching between jobs, reducing unemployment. The report warns that we have yet to reach the full potential of digitisation across the global economy and suggests that while challenges remain, they could be addressed by exploring several solution spaces - for instance, through evolving education systems or by determining how the private sector can drive training.

