Deloitte's 2017 Global Human Capital Trends report explains that the accelerating rate of change in business, the economy, and society challenges both business and HR to adopt new rules for leading, organising, motivating, managing, and engaging the 21st century workforce. The report identifies 10 areas in which organisations will need to close the gap between the pace of change and the challenges of work and talent management. The top 10 trends identified are: (1) Organisation of the future; (2) Careers and learning; (3) Talent acquisition; (4) Employee experience; (5) Performance management; (6) Leadership; (7) Digital HR; (8) People analytics; (9) Diversity and inclusion; and (10) The augmented workforce. The report highlights the HR function is in the middle of a significant identity change - not only does HR need to structure itself for service delivery efficiency and excellence in talent programmes, but it must now also focus on employee experience, employee productivity, and the entire realm of work, job, and structural design. The new rules provide a mandate for many HR organisations to reorient themselves and focus their people on the changing human capital issues their companies face.
