Deloitte's 2019 Global Human Capital Trends reveals that, faced with the relentless acceleration of artificial intelligence (AI), cognitive technologies, and automation, 86% of the respondents to this year's survey believe they must reinvent their ability to learn. After nearly 10 years of economic growth, and despite a pervasive corporate focus on digital transformation, 84% of respondents report they need to rethink their workforce experience to improve productivity. And in the face of new pressures to move faster and adapt to a far more diverse workforce, 80% believe they need to develop leaders differently.
To help guide organisations through the reinvention, the report proposes a set of five principles to frame the "human focus" for the social enterprise and serve as benchmarks against which to measure any action of business decision that could potentially affect people. These five design principles for the social enterprise explain the why for reinvention. To address where organisations can direct their efforts to make a meaningful impact, this year's human capital trends are organised into the following three actionable categories: (1) The future of the workforce: how organisations should adapt to the forces restructuring job and work design, the open talent economy, and leadership; (2) The future of the organisation: how teams, networks, and new approaches to rewards are driving business performance; and (3) The future of HR: how the function is stepping up to the challenge of redesigning its capabilities, technologies, and focus to lead transformation in HR and across the enterprise.
