This Deloitte report explains the COVID-19 pandemic has impacted an estimated 2.7 billion people globally, affecting over four-fifths of the workforce. Leaders have faced the dual challenge of immediate crisis response and rethinking workforce strategies. Recovery will be dynamic and ongoing, without a set end date due to the uncertain timeline for therapeutics and vaccines. The report looks at how organisations are now shifting to address upcoming workforce challenges as they plan for the next phase of recovery.