Deloitte’s latest report reveals that leaders are finding themselves stuck in a wait-and-see cycle, unsure how to navigate fundamental tensions between business and human outcomes. At the same time, AI is reshaping work – automating tasks, shrinking entry-level roles, and accelerating change. The report finds that this new reality is creating worker, manager and organisational needs that are seemingly at odds – bridging the growing experience gap as entry-level roles disappear, supporting people and their development as middle management evolves, and ensuring that workers and organisations are able to fully realise AI’s potential. The report explores how organisations can rethink talent development beyond traditional experience pathways, reimagine the role of managers, and use AI to create value for organisations and their people, especially as only 6% of workers believe their organisation is making great progress in creating this value.

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Deloitte