This Gartner report reveals the nine future of work trends that chief human resources officers (CHROs) will need to address in 2026 and beyond to ensure their organisation achieves its desired talent and business outcomes. It finds that CEOs are setting bold growth targets fuelled by the promise of AI, yet only one in 50 AI initiatives delivers transformative value.
While layoffs linked to AI dominated headlines in 2025, the data shows that fewer than 1% were due to actual productivity gains. This disconnect leaves CHROs at the centre of a workforce in flux to manage the fallout: skills gaps, morale issues and the risk of rehiring at higher cost. The report reveals how technology, talent and trust will shape success – and what leaders must do now to build resilience. It underscores that CHROs who lead with transparency, empathy and proactive well-being strategies will help their organisations navigate this messy middle without losing their people.
