Deloitte’s 2026 survey reveals the two most important drivers of success for business leaders are accelerating how people and resources are orchestrated to perform work and increasing their organisation’s and workforce’s ability to adapt to change and speed.
It highlights that organisations that redesign work to maximise human-AI convergence are at an advantage, but only 6% of leaders say they are making progress in designing human-AI interactions. The report highlights several differentiators that separate organisations making progress from those stuck in “pilot mode”, including embedding adaptation into the flow of work, securing trust in AI outputs, redesigning work for humans and machines and treating culture as infrastructure for AI transformation.
