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United Kingdom

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03 June 2025
Riders and drivers in the UK gig economy suffer anxiety over ratings and pay
This survey led by the University of Cambridge suggests that some two-thirds of riders and drivers for food delivery and ride-hailing apps in the UK may work in fear of "unfair feedback" and experience anxiety over sudden changes to working hours. The research compares gig economy experiences of "local" workers - those tied to locations, e.g. food delivery riders - with those whose labour is digital, such as data entry or coding, and so can "remote" work from anywhere.
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