Latest insights

Skills as currency in the future of work

This article by Chantal Free, Capita's Executive Officer, People Solutions, looks at how organisations are increasingly adopting an agile approach to talent attraction and development in the context of rapid technological change, with a focus on enabling access to the right skills at particular points of need.

scheduleschedule6 min read

Robot wars or automation alliances?

This report by Capita reveals a new type of critical interdependency which is forming between business and employees, technology and people. Automation anxiety is common in the workplace, fuelled in part by negative preconceptions and in part by the real threat posed to employment for many people. The research highlights that it is only by engaging employees with automation processes that they will experience this shift in a positive way; and, crucially, be able to implement new ways of working required to make automation a success.

scheduleschedule1 min read