This report from strategy+business identifies a range of likely scenarios that depict the workforce of 2020 and the strategic implications for employers. It highlights that in order for organisations to attract top talent, drive breakthroughs, and serve customers better, managers need to recognise the effect that information services will have on the evolution of the workforce. The sooner organisations adopt and internalise the technology and skills needed to thrive in an increasingly virtual and flexible work environment, the sooner they will enjoy the significant economic, social, and environmental benefits a decentralised organisation makes possible.
For many companies, success in the next decade will depend on how well they implement information technologies that transform when and how people do their jobs.
