PwC's 20th annual CEO survey reveals CEOs have to tread carefully to address the dangers of globalisation and technology while capitalising on the opportunities they bring. It explains that the workplace model is changing fundamentally and navigating the change is fraught with unintended consequences - as evidenced by trailblazers for new working structures built around the emerging gig economy. The survey results emphasise that CEOs will be looking for support and guidance from HR as they find a way to exploit technology alongside humans to the best advantage in the workplace. That will mean finding, or creating people with the right skills and capabilities, while protecting the employer value proposition and building a trusting relationship with employees in an uncertain and complex world. The report concludes by setting out five essentials for talent strategy: (1) Plan for multiple futures through scenario planning; (2) Prepare for the recruitment challenge; (3) Work on soft skills; (4) Get the end-to-end people experience right; and (5) Work on trust - with purpose.