This report by McKinsey emphasises that operationally intensive companies are entering a new wave of automation and digitisation, significantly impacting the skills needed to remain competitive. Technological advancements are enabling machines to take over tasks previously performed by humans, leading to profound changes in nearly every job. The COVID-19 pandemic has accelerated this transition, forcing companies to reimagine operations in a world of physical distancing and shifting customer behaviours. As a result, organisations must address the urgent need for new skills and capabilities, from remote work to mastering new tools and health protocols.
This report by McKinsey emphasises that operationally intensive companies are entering a new wave of automation and digitisation, significantly impacting the skills needed to remain competitive. Technological advancements are enabling machines to take over tasks previously performed by humans, leading to profound changes in nearly every job. The COVID-19 pandemic has accelerated this transition, forcing companies to reimagine operations in a world of physical distancing and shifting customer behaviours. As a result, organisations must address the urgent need for new skills and capabilities, from remote work to mastering new tools and health protocols.
