This report from McKinsey looks at how resilient organisations thrived during the pandemic and how organisations can use those lessons to craft a better approach to how work gets done across time (real and asynchronous) and space (digital and physical). It notes that while office returns aim to restore belonging, collaboration, and address rising mental health issues, leaders recognise that a physical return alone won't solve all challenges. The report highlights that resilient organisations have excelled by communicating clearly, leaning on cross-silo teams focused on outcomes instead of inputs, coaching well and recognising employee wins, and speedily adopting new collaboration technologies - and that these are the kinds of qualities that will fuel tomorrow's productivity powerhouses.
External authors

McKinsey