Deloitte's 2023 Human Capital Trends report reveals that more than 80% of organisations reported purpose, diversity, equity and inclusion (DEI), sustainability, and trust as top focus areas. The research explores how the boundaries that delineated job from job, grouping tasks and categorising workers into narrow roles and responsibilities are now limiting organisational outcomes such as innovation and agility. Many organisations are experimenting with using skills, not jobs, as the baseline for how workforce decisions are made. Moreover, the report discusses how the boundary between humans and technology as separate forces continues to disappear as new technologies are entering the workplace that not only automate and augment the work done by humans, but actually enhance human and team performance. It highlights that forward-leaning organisations are exploring how to use technology in ways that encourage humans both to be their best selves and to do better work.
