This paper from the International Labour Organisation explores the complex relationship between generative AI technologies and the global job market. It shows that the potential employment effects, whether augmenting or automating, vary widely across country income groups, finding that in low-income countries, only 0.4% of total employment is potentially exposed to automation effects, whereas in high-income countries the share rises to 5.5%. Moreover, the research shows that the effects are highly gendered, with more than double the share of women potentially affected by automation. It highlights that the likely effects on job quality might be of greater consequence than the quantitative impacts, both with respect to new jobs created, but also the potential effects on work intensity and autonomy when technology is integrated into the workplace. For these reasons, the paper emphasises the need for social dialogue and regulation to support quality employment.
