This Cisco report, based on a global survey of employers and employees from a range of industries across 21 markets, reveals a clear, global trend toward increased in-office work, with the percentage of respondents with hybrid work arrangements decreasing from 62% in 2022 to 45% in 2025. As the pendulum swings toward more time in the office, leaders also face critical challenges with communicating changes and the need to manage and balance the various expectation gaps that exist. The findings show that hybrid work arrangements continue to remain an effective tool in the war for talent acquisition and retention and that leaders need to more actively involve employees in decision-making processes regarding any changes as well as justifying the business case. The report also emphasises that hybrid work arrangements are now a cornerstone of the modern workplace, with both employers and employees recognising collaboration technology as crucial for enabling engagement and flexibility. As a result, investments in this area are increasing although a significant opportunity remains to improve employee experience.