Thomson Reuters’ latest Future of Professionals report reveals insights on the people-related barriers and skill gaps that must be addressed to allow professional service organisations to unlock sustainable innovation and competitive advantage. The research highlights a new divide among organisations, with those that have visible AI strategies being twice as likely to experience revenue growth as a direct or indirect result of AI adoption compared to those with more informal or ad-hoc adoption approaches. The report emphasises that by creating a strategy to drive AI adoption and redeploy productivity gains, organisations will achieve sustained innovation, operational excellence, and revenue growth while empowering professionals to stay productive and relevant. It provides several recommended actions for organisations that wish to future-proof their AI-enabled operations.