This paper by KPMG examines the emergence of new organisational roles and capabilities required to integrate AI agents as digital teammates, so that C-suite executives, CHROs and transformation leaders can effectively orchestrate human-digital collaboration. It reveals that by proactively creating and evolving new positions – ranging from AI architects and trainers to governance and ethics leaders – organisations can unlock the full value of digital teammates while enabling and empowering human talent to excel in strategic, creative and oversight functions. Success will depend on clear planning, continuous adaptation, and a commitment to responsible innovation – ensuring resilience, agility, and a sustainable competitive edge in an AI-drive future.
External authors
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