This BCG report, drawing on insights from more than 7,000 HR and business leaders, examines the biggest people management priorities for HR leaders today. It highlights that for CHROs, AI creates tremendous new opportunities – along with greater pressure to deliver results.
The analysis shows those that take a forward-looking, proactive approach to implementing this and other emerging technologies, both in the HR function and across the overall enterprise, can fulfil their mandate to become true strategic partners to the business. The results point to four priorities for CHRO success in 2026 and beyond: (1) delivering business value through HR; (2) leading the digital and AI transformation; (3) building workforce and leadership capabilities; and (4) anchoring change.
