Despite the overall decline, global employee wellbeing improved for the first time in three years, and perceptions of the job market also saw modest improvement. The report highlights the growing role of AI in the workplace, finding that while AI improves individual worker productivity, macro-level organisational benefits remain elusive. The data shows that for organisations investing in AI, the strongest predictor of employee adoption, aside from technical integration, is whether their direct manager actively champions it. Winning the AI revolution will therefore depend not just on the technology organisations deploy but also on how well they lead the people using, with the report establishing a global baseline for management effectiveness in the AI era.
Gallup’s latest State of the Global Workplace report reveals that employee engagement fell to 20% in 2025, its lowest level since 2020 and costing the world economy an estimated $10 trillion in lost productivity.
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Gallup