McKinsey’s latest survey finds that, while AI is becoming embedded across organisations and is boosting productivity for most employees, many businesses are struggling to translate this into measurable financial gains, with the share of respondents reporting enterprise-level financial impact from AI use remaining unchanged from a year ago, at 37%.
It considers the experience of a small group of high performers who are successfully closing this gap. These organisations are pursuing growth and innovation alongside efficiency, fundamentally redesigning workflows that are enabled by AI rather than inserting AI into existing ones and backing their deployments with the leadership commitment and operational rigour needed to achieve real gains. In doing so, they offer a lesson for organisations still looking to move from individual productivity to financial impact.
