Insights & News

Ask About... Retail, Fashion and Hospitality

27 November 2019

Many of our clients in the retail, fashion and hospitality sector face similar HR issues. Each month one of the members of our team will identify an issue, consider how it should be dealt with and provide our advice. This month we asked Emma...

James Gill and Oliver Watson write for Essential Retail: How to avoid costly mistakes when adopting new retail tech

Press

25 November 2019

James Gill and Oliver Watson have written an article for Essential Retail which discusses the new technology and data solutions in the retail world.

Parties making false statements in pre-action witness statements to face proceedings for contempt of court

18 November 2019

In a case relating to a package holiday which will serve as a warning to anyone considering fabricating facts to support a letter of claim, the Court of Appeal has ruled that parties making false statements in pre-action witness statements (potentially exposed as being untrue by the witnesses’ own social media posts) can face proceedings for contempt of court.

Brinsley Dresden & Sophie Jamieson write for Essential Retail: Navigating the ‘child locks’ of online retail

Press

09 October 2019

With statistics from Mintel showing that seven out of 10 children spend money online and with children increasingly growing up with the internet, many retailers operating online will undoubtedly have children among their customers. Brinsley Dresden & Sophie Jamieson ask, what is the legal position for eCommerce businesses that transact with youngsters?

Rethinking retail therapy?

07 October 2019

As part of our #ThisPlaceMinds campaign, we take a look at some of the workplace mental health challenges and solutions in the retail sector.

Emma Richardson writes for Essential Retail: Tackling mental health in the eCommerce sector

07 October 2019

Emma Richardson has written an article on Mental Health in the ecommerce sector for Essential Retail.

Consumer Law Update: Who’s on the regulatory radar for 2019/20?

24 September 2019

The Government and the CMA are intensifying efforts to strengthen consumer protection in the UK with a strategic focus on ambitious enforcement of existing laws and empowering consumers through accessibility to their data.

Smart Floorspace Digitalising Retail Experience

10 September 2019

Media coverage over the last year for the retail sector has been saturated with reports about the decline of the nation’s high streets.

Privilege disapplied: the “iniquity” exception

06 August 2019

In an application brought by a hotel portfolio company (in liquidation) for a declaration that it was entitled to disclose a number of documents within its possession, the High Court has considered when the “iniquity” exception will apply to legal professional privilege. So what is the iniquity exception and what does a party need to establish in order to rely on it?

Hospitality industry welcomes post-Brexit salary threshold review

10 July 2019

On 24 June, the Home Secretary, Sajid Javid, commissioned the Migration Advisory Committee (MAC) to review the £30,000 minimum salary threshold it proposed for sponsoring skilled workers in the post-Brexit immigration system, which is due to be rolled out from 1 January 2021. This move has been welcomed by the hospitality industry as an opportunity to ensure it can sponsor medium skilled workers from 2021 without having to pay substantially above market rates.

Protection of guests: how far does a hotel’s duty extend?

09 July 2019

For the first time, the High Court has stated that hotels owe a duty to their guests to take reasonable care to protect them from injury caused by the criminal acts of third parties. But how far does that duty go?

Ask about... Retail, Fashion and Hospitality

12 June 2019

Many of our clients in the retail, fashion and hospitality sector face similar HR issues. Each month one of the members of our team will identify an issue, ask how you would deal with it and provide our advice. This month we asked Emma...

Secure future: Good news for tenants in relation to their retail premises

29 April 2019

Whilst recent years has seen a trend for retailers to shift from a store-based past to a digital future, for many retailers having a high street presence remains an important part of their brand. Indeed for some retailers, (particularly high end fashion labels) it is critical for their flagship store to be seen to be in a prime location to contribute to the luxury image associated with their brand and they will often pay substantial premiums to ensure they secure a lease of a prime site. Further significant sums will subsequently be spent on the shop fit-out.

The impact of protestors on retailers and how to deal with them

12 April 2019

Everyone has the right to hold opinions and impart information and ideas including by peaceful assembly and association with others. These are ‘human rights’ which we all enjoy and which protect the right to protest and which may not be interfered with by a public authority. However, whilst the right to protest is enshrined in law, any protest must be lawful and balanced with the rights of others, including those at whom the protest is directed.

Technology, Customer Authentication and PSD2: payment service providers (and retailers) - are you ready?

25 March 2019

Apparently, we will, globally, spend some $4.9 trillion in e-Commerce transactions by 2021. Smartphones generated over 42% of eCommerce revenues in 2018 and there has been a ten-fold increase in biometric smartphones in the last two years. However, against the backdrop of our increasing transactional reliance on smartphones and other mobile devices, e-Commerce fraud increased by 33% in 2016. This put pressure on the EU to keep up with the way in which we shop and to enhance consumer protection by reducing the potential for fraud.

Joanna Hunt and James Walters write for Essential Retail: How prepared is the eCommerce sector for the staffing implications of a no-deal Brexit?

Press

18 March 2019

Joanna Hunt and James Walters have written an article for Essential Retail which discusses the challenges faced by the eCommerce sector to maintain access to labour in the case of a no-deal Brexit.

Is logistics really set to become the New Retail?

13 March 2019

The term ‘urban logistics’ is certainly on trend in the property market and in an effort to keep pace with the demands of the modern consumer, retailers are increasingly targeting urban industrial units to help tackle a key part of the supply chain; the last mile. The challenges of the high street are well documented and the fragile retail market has forced many retailers to re-assess all aspects of their business model. With traditional store retailers needing more space to help service on-line orders and e-tailers needing to scale up their infrastructure network to support their growth, achieving a flexible and agile supply chain to meet these demands is certainly a topic that should be at the top of any retailers to do list.

Supreme Court introduces new test for assessing a landlord’s intention to redevelop

13 March 2019

The Supreme Court recently handed down its judgment in the case of S Frances Ltd v The Cavendish Hotel (London) Limited. The decision marks a dramatic departure from the previously settled position regarding the proper test to be applied when establishing whether a landlord has the necessary intention to redevelop under ground (f) of the Landlord and Tenant Act 1954. Introducing a new element to the test, a landlord must now be able to demonstrate, in addition to it having a settled intention to carry out the works, that it would do those same works even if the tenant left voluntarily.

Tech Predictions for 2019

11 January 2019

Following on from our 2018 Tech Predictions, here are our top ten favourite tech predictions for 2019. Just imagine a world where new technology not only makes us more efficient but improves our lives in other ways - let’s see what 2019 might hold in store!

How should hospitality employers deal with third-party harassment at Christmas parties?

17 December 2018

“Christmas time is here by golly; disapproval would be folly; Deck the halls with hunks of holly, fill the cup and don’t say when”, as the legendary American satirist Tom Lehrer once sang. But Christmas party season can be a mixed blessing. The day after the office party, you will find many HR managers bracing themselves to hear what happened the night before…