Hospitality & Leisure
The hospitality and leisure sector remains highly competitive and depends on the availability of leisure time, disposable income and consumer confidence.
The sector is rapidly changing and increasingly engaging with the latest technology to satisfy their digitally active customers who expect to be able to interact with brands on a personalised and multichannel basis. Whether you are a sole trader setting up a new bar or a developer constructing a hotel, our lawyers can advise you. We help our clients to protect and enhance the value of their assets whether this is their reputation, brand, people or property.
Our clients have access to a fully integrated and sector-focused team advising on everything from corporate transactions, consumer and competition law, franchise and outsourcing operations (including hotel/restaurant management), commercial contracts, brand protection and licensing, data security, personal data and privacy issues, technology supplier arrangements, sponsorship agreements, website and promotional terms and conditions, litigation and all forms of alternative dispute resolution, employment law, tax matters and all property related issues.
Our diverse client base reaches across the sector and includes developers, investors, lenders, managers and owners involved with hotels, bars, restaurants, leisure complexes, golf clubs, spas, festivals, conferences and events and a variety of visitor attractions.
European Commission supports voluntary travel vouchers but what are the implications for the UK travel business?22 May 2020
The European Commission has issued a “Recommendation”, announcing that it wants to encourage consumers to accept vouchers in place of cash refunds for cancelled holidays.
Cancellations and refunds during the COVID-19 pandemic11 May 2020
It seems that every day there is a new report in the media about ordinary people being denied refunds when holidays, weddings, bar mitzvahs, anniversary parties and other events which they have paid for have been cancelled as a consequence of national or global lockdown measures. In some cases, the travel company/event organiser has insisted on collecting balancing payments from their customers as well.
Court of Appeal refuses to depart from "natural and ordinary" meaning of commercial indemnity clause26 February 2020
The Court of Appeal has considered the construction of an indemnity clause in a trust deed holding that the words used should be given their natural and ordinary meaning. The case highlights the importance of clear and careful drafting as the courts will not readily rescue parties from the effects of the words used even where this means an unexpected advantage for a party.
Parties making false statements in pre-action witness statements to face proceedings for contempt of court18 November 2019
In a case relating to a package holiday which will serve as a warning to anyone considering fabricating facts to support a letter of claim, the Court of Appeal has ruled that parties making false statements in pre-action witness statements (potentially exposed as being untrue by the witnesses’ own social media posts) can face proceedings for contempt of court.
Privilege disapplied: the “iniquity” exception06 August 2019
In an application brought by a hotel portfolio company (in liquidation) for a declaration that it was entitled to disclose a number of documents within its possession, the High Court has considered when the “iniquity” exception will apply to legal professional privilege. So what is the iniquity exception and what does a party need to establish in order to rely on it?
Hospitality industry welcomes post-Brexit salary threshold review10 July 2019
On 24 June, the Home Secretary, Sajid Javid, commissioned the Migration Advisory Committee (MAC) to review the £30,000 minimum salary threshold it proposed for sponsoring skilled workers in the post-Brexit immigration system, which is due to be rolled out from 1 January 2021. This move has been welcomed by the hospitality industry as an opportunity to ensure it can sponsor medium skilled workers from 2021 without having to pay substantially above market rates.
Protection of guests: how far does a hotel’s duty extend?09 July 2019
For the first time, the High Court has stated that hotels owe a duty to their guests to take reasonable care to protect them from injury caused by the criminal acts of third parties. But how far does that duty go?
Ask about... Retail, Fashion and Hospitality12 June 2019
Many of our clients in the retail, fashion and hospitality sector face similar HR issues. Each month one of the members of our team will identify an issue, ask how you would deal with it and provide our advice. This month we asked Emma...